Simplicity and support - learning to learn from experience with Joe Weiler .

Posted by Katharine Courtney on 08 November 2018 12:00:00 GMT

Client Support Executive Joe Weiler advocates simplicity, for everything from travelling the world to the support he offers to our customers.  

I draw from simplicity during my working day by creating To Do lists with all my tasks - long term and short term - so I can see how my week will pan our (or at least is planned to pan out)!  ” Weiler says.  "I utilise simplicity outside of work by only taking hand luggage when travelling abroad. Having that restriction of only bringing both what I really need and what I can carry makes moving around any country a lot easier. It's always fun skipping the queues at hold luggage carousels!"

Joe's ongoing projects include; helping City & Guilds Group Customers get set up with Assured ( The City & Guilds training accreditation service) and staying up to date with the latest developments on the Credly platform , this means understanding how new features change the experience customers and the individuals who receive credentials have. 

We sat down with Joe at the Digitalme Office in Leeds, to learn more about his history of working with badges then credentials and his approach to supporting customers with their programmes. 

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Tags: quality badge programmes, credential support

5 benefits digital credentials bring to the Assured offer

Posted by Lucy Lewis on 18 October 2018 17:10:15 BST

5 benefits digital credentials bring to the Assured offer. 

Do you find it difficult to explain the value digital credentials add to our Assured Offer?  

We want every everyone to feel confident talking about digital credentials, so to help us all get one step closer to having the most valuable conversations about Assured with our customers, we spoke to Lucy Lewis, Head of Client Services at Digitalme about why Assured and digital credentials are a great fit, diving into the 5 key benefits digital credentials bring to the table for customers and their learners.   

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Tags: Future of work, quality badge programmes

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